Before a machine reaches the shop, it spends 2 to 5 days in our service centre in Krotoszyn. We check it to the current standards for welding equipment, under load rather than on the bench. Below is exactly what we do with every unit.
Seven stages of the check
| Stage | What we do | What we look for |
|---|---|---|
| 1. Intake | We record how complete the set is and inspect the casing, the panel, the sockets and the cables. | Cracks, signs of water damage, modifications, missing guards. |
| 2. Cleaning and the inside | We open the machine, clean it with compressed air and check the boards and the fans. | Metal dust on the electronics, swollen capacitors, loose connectors. |
| 3. Electrical safety | Measurements to the current standard for welding power sources: insulation resistance, continuity of the protective conductor, open circuit voltage. | A result outside the standard ends the check, and the machine goes for repair or for parts. |
| 4. Load test | We weld with the machine for 30 minutes at 60 percent duty cycle for its rated current. | Arc stability, the current and voltage readings, operation of the thermal cut-out. |
| 5. Feeder, cooler, torch | Rollers, liners, roller pressure, the feed motor, coolant flow, tightness, the state of the torch and the cables. | Wire slip, leaks, worn consumables which we replace. |
| 6. Functions and panel | We go through every program and mode: synergic control, pulse, double pulse, job memory, robot connectors where fitted. | Every mode has to work as the manufacturer describes. |
| 7. Photographs and description | We take unretouched photos: the rating plate, the panel, the inside, the torch, the signs of use. | You see exactly the unit you are buying. |
You get the inspection report with the measurement results with the extended service package. With your purchase, the first year of the basic service package is in the price: an inspection with cleaning of the machine and a validation measurement.
What we do not do
We do not sell machines we cannot repair ourselves. We do not hide modifications or repairs made outside the manufacturer service network. We do not retouch photographs. If a unit fails the safety measurements, it does not reach the shop.
Want to see a machine under load
Arrange a viewing in Krotoszyn. We will show you the test live and answer questions about a particular unit. Call us or write through the form on the product page.